Our Policy on Refunds:
Our policy is to not provide refunds for purchases of alcohol. This is done because inventory is managed closely and it is not fair to other purchasers to be denied an opportunity to purchase Products that are in limited quantity. Additionally, we are charged for all merchant fees at the time of purchase and cannot get these back. In the event of extenuating circumstances, our wonderful staff may elect to issue a refund to you for 90% of the purchase price, with the remaining fees collected as compensation for merchant fees and restocking. Please always contact email@example.com with questions about orders.
For merchandise purchases (non-alcohol products), we will refund or exchange on a case-by-case basis. We will do the best we can to make accommodations but there are instances where we have limited run or exclusive items that we cannot provide exchanges for. Again, reach out to firstname.lastname@example.org or call the taproom and we’ll work towards a resolution together.